Frequently asked questions

All our paper flower making projects are suitable for newbies so feel free to take you pick of whatever takes your fancy. This said, some makes are definitely simpler than others, so if you’re looking to build your creative confidence, we’ve pulled together a Best For Beginners collection with all our top suggestions to get you started

Anywhere between 30 minutes and a few hours – it depends on what you’re making, your experience level and how complex the flower is. Something like a Sweet Pea which only has 5 petals can be assembled in around half an hour whereas something more technical like a Juliet Rose will likely take to you 2 -3 hours

Our tutorials are all geared up for flower making a hot glue gun or if you have a cool melt glue gun that will work just as well! It would be possible to make most of our flowers using a decent PVA glue – it will slow down the process as you’ll need to allow time in between each stage for it to dry. We sell glue guns here if you want to add one to your order.

Currently everything we create is designed with adults in mind.  We recommend age 16+ with adult supervision.

We send all parcels tracked delivery with a courier. An estimated delivery date will be shown at the checkout when you come to place your order. We aim for all packages to arrive between 5 - 7 working days.

Sorry we do not currently ship internationally. Delivery for physical products is UK only (excl. Channel Islands)

When you’re done shopping, select the checkout method you want and there will be a box where you can enter your gift card voucher or discount code. If you are paying with a gift card our system will keep track of your balance and will let you know if there is anything outstanding to pay.

We don’t offer refunds however are always happy to exchange a product or issue you a credit note if you let us know that you have changed your mind within 3 working days of receiving your order. We will ask you to return it to us tracked delivery within 10 working days at your own cost, once we have received it we’ll reissue your order. Please note all custom and personalised orders are non-refundable / exchangeable.

Yes, you can choose for any item to be beautifully gift wrapped in our chic, simple eco friendly black kraft paper & styled with a classic Wild Hive black and white striped ribbon.

Absolutely - you can add a greeting cards to your order for £1.50. Pop your message in the notes at the checkout and we’ll personalise the card in a printed script font and include it in with your parcel.

Yes we can post orders to any UK address (excl. Channel Islands) so just enter their information in the shipping details. Receipts and delivery notifications are automated so we recommend entering your email address if you want your gift to be a surprise.

Yes that’s no trouble, just let us know within 3 working days of receipt of the order.  We will ask you to return it to us tracked delivery within 10 working days at your / their own cost. Once we
received the original item we’ll reissue your order. Please note all custom and personalised orders are non-refundable / exchangeable.

Yes our 22/23 book is currently open for digital print based commissions (i.e stationery, greeting cards, wallpaper, decals) and bespoke flower kits so drop us a line with your brief. Please note we are not currently accepting made-to-order paper flower commissions.  

After delivering over 200 classes during over the last couple of years we’re taking a break from teaching workshops to focus on developing new product ranges and collections. Sign up to our newsletter to be the first to receive our updates

We do! Our paper flower kits and print collections are available for wholesale – please get in touch with a few lines about your business and links to your website / social media if you’d like to discuss pricing and order terms.

We’re always open to receiving press and feature requests so drop us a line with your proposal and we’ll get back to you if it’s a good fit.

Email is the best way to get hold of us hello@wildhive.co.ukIf you're getting in touch because you'd like to work with us, we'll get back to you with some details and invite you to schedule a call at a time that suits you if you want to move ahead with the idea.

Wild Hive is run by a small team. To manage our capacity and your expectations we have an automated reply on our emails at all times which details when you're likely to hear back from us based on your enquiry so please take a look at that before messaging us again. Sometimes of course we do miss things or get behind so if you haven’t heard back from us in the timeframe specified and it’s not something that has been answered here in the FAQs feel free to give us a
nudge.

We absolutely love to see pictures of what you create and are working on so yes please do tag and DM us these on Instagram or Facebook.

If would like a response to something please pop it in an email. hello@wildhive.co.ukWe don't use Whatsapp or text for work purposes so even if you do have our number please either email or book in a call if you need to speak to us